Do you need help?

If your life and safety are in immediate danger, call 911 right now. 

The police will take your needs seriously and will bring you and your children to safety, if needed. If you’re not in immediate danger, please call our 24-hour Crisis Line at (317) 745-1496. Help is available 24 hours a day, 365 days a year. Nobody deserves to be abused. If someone is abusing you physically, emotionally, sexually, psychologically, or financially, it is wrong and it needs to stop immediately. Abuse normally gets worse over time. We know that you’re frightened, but calling us is the first step to freeing you from abuse and helping you rebuild your life.

WHAT HAPPENS WHEN I CALL?

Your call will be taken by an individual who wants to help you. She will ask questions to better understand your situation, and answer any questions you have. We use what is known as a Lethality Assessment to determine the degree of abuse and danger, so we can help you find the specific resources you need, which may include coming to our shelter. Not sure if you’re being abused?

HOW CAN I GET TO THE SHELTER?

If we determine that you should come to Sheltering Wings, we’ll ask about transportation. If you don’t have access to a car or a trusted friend who can bring you, we’ll try to arrange for the police to transport you. Local police officers work closely with Sheltering Wings, so they understand how you are feeling.

WHERE WILL MY CHILDREN STAY?

If your children (under age 18) live with you, they will stay with you at Sheltering Wings. If they are enrolled in a local school, we will make arrangements to ensure continuing education.

WHAT IS THE SHELTER LIKE?

We have designed Sheltering Wings to have a homelike atmosphere. Each family has a room that includes four beds, a walk-in closet, a private bathroom with shower/tub, and a door that locks. Residents share a common kitchen and fully stocked pantry. There are lounge areas, as well as play and study areas for the children.

IS THE SHELTER SAFE?

Very safe. You and your children will be protected by state-of-the-art security systems. No one can enter the shelter facility without permission from our staff. We never reveal who is (or who is not) residing with us, in order to maintain confidentiality. Plus, our local police department closely monitors the surrounding area.

WHAT WILL HAPPEN WHEN I GET THERE?

Upon arrival, an advocate or case manager will guide you and your children to your assigned room, which will be stocked with personal hygiene items and basic necessities. The advocate will also provide a tour of the facility. After a night of rest, you’ll meet with a case manager, who will assess your needs and those of your children. The case manager will develop a plan to ensure that you and your children receive the services you need.

WHAT ABOUT MY PETS?

While we cannot allow pets at the shelter, we have kind volunteers who can provide safe housing for your pet while you reside here.

WHAT IF I’M NOT READY TO LEAVE RIGHT NOW?

If you’re not in immediate danger, you may want to develop a safety plan. Your plan should include places you could go if you left your home and people who might help you when you leave (with money or keeping a bag for you). If you don’t already have a bank account or credit card just in your name, open one now. Consider exactly how you might leave safely, perhaps by doing things that allow you to leave the house, such as walking a family pet or going to the store. Practice your plan for leaving, so that you’re ready when the time is right. If you have children, be sure that your plan ensures their safety. You should also pack a bag that will allow you to leave quickly. Items to take may include:

  • money
  • pay as you go cell phone
  • keys to car, house, work
  • a change of clothes for you and your children
  • address book, with numbers of friends, relatives, doctors, lawyers
  • driver’s license and car registration
  • emergency medicine
  • copies of important papers, such as birth certificates, Social Security cards, credit cards, personal protective order, divorce papers, and custody orders